To book with Susannah-Joy please contact Tina at clientcare@wacs.ca or call 236-420-1155 or text 250-859-2363. currently Susannah-Joy is not accepting NEW clients at this time. She happily recommends and trusts her colleagues - Bill, Carol, Heather, Maria, Davis, Chantale, or Wanda - will be able to provide the help you need. ( If you have been referred specifically to Susannah-Joy by another professional, please call Tina and speak with her about the referral.)

Masks must be in place before entering the office.. Please don’t hesitate to call if you have questions about our COVID protocols or changing your sessions to online for the duration of the current health order.

Specialists

Our therapists utilize a variety of modalities including cognitive-behavioural, interpersonal, and psychodynamic, among others, that help people work through problems. Talk therapy can facilitate improved quality of life by mediating anxiety, depression, addiction, trauma, grief, relational conflict, intimacy disorders, stress, and other life-impacting circumstances.


Associates

Mental health services need to be available and affordable when people need help. It is our purpose and mandate to bring together therapists needing skill-building practice and people seeking counselling. Talk therapy can facilitate improved quality of life by mediating anxiety, depression, addiction, trauma, grief, relational conflict, intimacy disorders, stress, and other life-impacting circu... Read More

Mental health services need to be available and affordable when people need help. It is our purpose and mandate to bring together therapists needing skill-building practice and people seeking counselling. Talk therapy can facilitate improved quality of life by mediating anxiety, depression, addiction, trauma, grief, relational conflict, intimacy disorders, stress, and other life-impacting circumstances. All candidates and practicum students are under the direct supervision of an experienced, qualified clinical supervisor.


Interns

Counselling services provided by graduate degree students completing their final practicum. These amazing students bring cutting edge theoretical knowledge, research-based practices, and an eagerness to become the best therapists they can. We help with that. Supervised and supported by our specialists, the practicum students offer low fee/low barrier mental health services.


Supervision

Supervision

About Chantale

Chronic illness and pain can be extremely debilitating however, it doesn’t need to completely control and dominate your life. I have a passion for helping people regain their life from chronic illness and pain because of my own journey with Fibromyalgia.

Continued education, training and pain management programs have provided me with a wealth of tools and techniques to help you manage chronic illness and pain. I graduated from the Kelowna College of Professional Counselling and am a Certified Clinical Anxiety Treatment Professional (CCATP) and now am working on completing a degree in Psychology with the Thompson Rivers University. With a 25-year background in natural health and lifelong learning I bring a wealth of experience to the therapy process.

Strategies for helping are continually evolving with research advances. I strive to integrate the best research evidence-based approaches and emerging promising practices in my counselling and value approaches to health both physical and mental which include all aspects of a person, integrating physical, mental, spiritual and social perspectives.

About Chantale Chronic illness and pain can be extremely debilitating however, it doesn’t need t... Read More

One of the aspects of my life that I most treasure is being multicultural. I was born in Canada, raised in Spain, I have Mexican and Spanish family, spent time in England, travelled to Portugal, Italy, India, Senegal… Every place I’ve been to and every culture I’ve been immersed in, has taken a piece of my heart.

Most of my experience has been working with children and youth in several different areas. I have a passion for helping families, especially new mothers. Motherhood can be difficult, and it for sure “takes a village”. My counselling style is an integrative approach, focusing on person-centered therapy, using strategies to achieve self-awareness and empowerment. I provide counselling in both English and Spanish. Upon request, I offer Christian faith based counselling.

Education

Bachelor’s degree in Social Work- Universidad Complutense de Madrid, Spain, 2015

Diploma in Applied Psychology and Counselling- Kelowna College of Professional Counselling, Canada, 2020

One of the aspects of my life that I most treasure is being multicultural. I was born in Canada, ... Read More

About Carol…

Carol Loney is passionate about her role in people-helping, particularly with those who have suffered loss. A gifted teacher and counsellor, after 35+ years she still brings enthusiasm and wisdom to the therapy process that is grounded by her professional and therapeutic skills, and supported by her years of experience uplifting lives in empowering ways. Her passion is encouraging men and women to develop their God-given potential in the roles they choose to embrace in their lives. Carol supports and empathically encourages helping people to ‘find their voices’ as they move towards creating, nurturing, and sustaining healthy and fulfilling relationships.

Carol specializes in traumatic bereavement and chronic (or complex) grief. She is the Internship Program Coordinator and primary Clinical Supervisor for William & Associates. As an Associate in our practice she is responsible for the day-to-day oversight of the Candidates for registration and the Practicum Students currently providing counselling services through William & Associates. She also provides clinical supervision to practicing professionals in the community.

Education: Master of Arts in Counselling; Post-Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention; multiple certifications in bereavement and grief including current registration as a Funeral Celebrant.

About Carol… Carol Loney is passionate about her role in people-helping, particularly with those ... Read More

Meet Wanda

My blend of education, life experience and a passion for life-long learning has equipped me with a multitude of resources from which I draw on, and apply, in a way that is unique to your situation. One of the resources I find effective in Resolving present and future concerns is the application of Solution Focused Coaching tools.

My love for both people and learning has led me to continuously collect information, articles, books, courses, organizations or individuals who regularly become excellent resources for my self and others.

Through some challenging situations in my own life, I made the transformative choice to seek out a wise counsellor. I learned to listen to my inner wisdom/intuition – to trust my gut. From that experience I knew I wanted to provide other women with an empowering safe space.

Meet Wanda My blend of education, life experience and a passion for life-long learning has equip... Read More

I am passionate about providing safe, compassionate, non-judgmental space for you to do the courageous work of choosing to improve the quality of your life. I believe in your power to overcome life’s challenges and create a life that feels meaningful. Whether you have been through trauma, grief, addiction or are feeling generally dissatisfied in life and are looking for support in navigating life’s transitions, together we will develop strategies that break old patterns and reach towards harmony and wellness.

My counselling approach centres around mindfulness-based cognitive behavioural therapy. Our work will centre on decoding the relationship you have between your thoughts, emotions, and behaviours; along with your connection to your mind and body.

Education

Diploma of Applied Psychology and Professional Counselling, Kelowna College of Professional Counselling, 2017

Registered Yoga Teacher (300 hour) with Yoga Alliance

I am passionate about providing safe, compassionate, non-judgmental space for you to do the cour... Read More

About Bill…

Certified Sexual Addictions Therapist

Bill specializes in men’s issues, intimacy disorders, process/sexual addictions, and relationship dysfunction including mediation & conflict resolution, and couple conflict management. A founding partner with his wife, Susannah-Joy, he is the Executive Director of William & Associates and is responsible for administration of the practice.

William (Bill) Schuilenberg brings an unusual body of life experience to the therapy and coaching process. A cabinetmaker with a thriving millwork company for 20+ years, he was invalided out of his trade by illness in 2001, and after a period of recovery, went back to school to earn counselling credentials. Since then, Bill has pursued additional certifications in relationship counselling and process addictions, focusing on men’s issues, intimacy disorders, and sexual addictions. Bill offers compassionate and non-judgmental help and the opportunity for healing to both men and women whose lives have become unmanageable as a consequence of trauma and/or sexual addiction.

About Bill… Certified Sexual Addictions Therapist Bill specializes in men’s issues, intimacy dis... Read More

About Susannah-Joy

Certified Complex Trauma Professional

Susannah-Joy Schuilenberg is passionate about helping those who have experienced trauma (in any form) to recover a sense of wholeness and to reframe the lens through which they view the world. She specializes in Post-traumatic Stress Disorder (PTSD), Complex Post-traumatic Stress Disorder (C-PTSD), Developmental Trauma, and Acute Stress Disorder, utilizing a very large therapeutic ‘toolbox’ in helping her clients come to a place of healing and wellbeing. With extensive local & global experience working with trauma survivors, Susannah-Joy considers it a privilege to walk alongside her clients on the journey to mental and physical health.

A specialist in trauma therapy, Susannah-Joy is Director of Clinical Services and a founding partner of William & Associates with her husband, Bill. She holds responsibility for the clinical practice of the therapists & interns offering counselling through William & Associates and in the community provides consultation and support to practicing professionals.

About Susannah-Joy Certified Complex Trauma Professional Susannah-Joy Schuilenberg is passio... Read More

About Davis

After graduating from UBC Okanagan with a degree in Psychology, Davis decided to further pursue his education at the Kelowna College of Professional Counselling and completed the Diploma of Applied Psychology and Counselling, with an emphasis on Youth and Families. With this in mind, Davis’ diverse work background working within social services has given him the opportunity to extend his skills within the counselling environment. From workshop facilitating to working with kids with exceptionalities, his interpersonal and communication skills have proven to be an asset time and time again. With an integrative counselling approach, Davis will work on strategies that allow his clients to address the root cause of difficulties while building meaningful social connections.

Education

Diploma of Applied Psychology and Counselling, Kelowna College of Professional Counselling, 2020

Bachelor of Science in Psychology, University of British Columbia, 2019

About Davis After graduating from UBC Okanagan with a degree in Psychology, Davis decided to fur... Read More

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Located at:
565 Bernard Avenue, 116, Kelowna
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